Systems & measurement

CRM integrations and marketing automation

Keep customer information and follow-up moving between your CRM and marketing tools. Levered builds integrations, audience rules and automated workflows around your team’s process.

From the work

Clever’s email team depended on engineering exports

Teachers, administrators and district IT staff needed different communication. Fragmented data made that hard: the marketing team needed an engineering ticket to export a cohort.

Anthony led email-platform migration and customer-data implementation, then connected behavioral segmentation to lifecycle programs and an in-app messaging launch. His career account reports a 10% increase in messaging adoption and 40% week-over-week retention among engaged users.

Prior career work at Clever. The 40% figure describes the engaged group; it is not a causal retention lift.

Read the case study and measurement context
Approach

What the work involves

Scope of work

  1. 1.Map lifecycle stages and routing
  2. 2.Implement integrations and eligibility rules
  3. 3.Test handoffs, duplicates and failure recovery

What we need to begin

  1. 1.CRM access, lifecycle definitions and named operational owners

How we evaluate progress

  1. 1.Correct routing, usable records and response follow-through
Deliverables

What you get

  • A lifecycle and routing map
  • Implemented integration or automation rules
  • A failure and duplicate-handling runbook
  • A successful API request is not the same as a usable assigned record. Verify the destination and preserve access boundaries.
Example work

Where we might start

Follow one inquiry into the CRM, through assignment and the first follow-up. Repair the specific rule or integration that breaks that chain.

FAQ

Common questions

Will connecting tools fix inconsistent reporting?+

Only if definitions and ownership are resolved too. A working integration can still move ambiguous or duplicate records; test the end-to-end behavior.

Can you fix lead routing without replacing the CRM?+

Often yes. Inspect the current objects, rules and integrations before choosing a migration; a targeted repair may resolve the actual operational constraint.

Explore the work

Related services and evidence

Discuss which services fit your situation
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Let’s talk about what you need

Tell us what you need to change. We’ll talk through the work and whether Levered is a fit.

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